Key Responsibilities
Lead ServiceNow implementation, configuration, customization, and technical delivery.
Manage solutions across ITAM, ITOM, and CMDB.
Design and support ServiceNow integrations with other enterprise systems.
Lead development and enhancement of custom ServiceNow applications.
Manage Vendor Management processes and related ServiceNow solutions.
Work closely with business stakeholders, technical teams, and vendors.
Provide technical leadership and guidance to ServiceNow team members.
Ensure solutions follow ServiceNow best practices and project requirements.
Required Skills
Strong hands-on experience with ServiceNow ITAM, ITOM, and CMDB.
Experience with ServiceNow integrations and custom applications.
Strong understanding of ServiceNow configuration and development.
Proven experience in technical leadership and delivery.
Excellent stakeholder communication and vendor management skills.
ServiceNow certification is preferred.