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Endeavour Energy – ServiceNow PPM Implementation

TechBubble implemented a ServiceNow Project Portfolio Management (PPM) solution for Endeavour Energy to centralise project and portfolio governance. The platform enabled improved project visibility, resource planning, financial tracking, and strategic decision-making through a unified project management environment.

1,300+
PROJECT USERS
100%
CENTRALISED PROJECT PORTFOLIOS
SERVICENOW PPM
PROJECT PORTFOLIO MANAGEMENT
Background

ServiceNow Project Portfolio Management

The project involved implementing ServiceNow Project Portfolio Management (PPM) to provide a centralised platform for managing projects, portfolios, resources, and financials. The solution replaced fragmented project tracking methods with a single source of truth, enabling stakeholders to monitor project performance, optimise resource allocation, and improve governance across the project lifecycle.

ServiceNow Project Portfolio Management
The Challenge

Limited Visibility Across Projects and Portfolios

Project information was spread across multiple tools and reporting methods, making it difficult to maintain consistent governance, monitor project health, and align initiatives with business priorities.

1,300+
Project users
Enterprise
Project portfolios
Critical
Strategic governance
01

Limited Project Visibility

Project teams and stakeholders lacked a consolidated view of project progress, dependencies, and portfolio performance.

02

Inconsistent Project Management Practices

Different teams followed varying processes, creating inconsistencies in planning, reporting, and project execution.

03

Difficulty Tracking Resources and Financials

Managing resource utilisation and project budgets across multiple initiatives required significant manual effort and limited forecasting capability.

04

Challenges in Performance Monitoring

Without a unified platform, measuring project outcomes, strategic alignment, and portfolio health was time-consuming and difficult.

Our Solution

Centralised Project Portfolio Management Platform

TechBubble implemented ServiceNow PPM to unify project, portfolio, resource, and financial management within a single platform. The solution standardised project delivery processes, provided real-time portfolio visibility, improved demand and resource planning, and enabled accurate financial tracking. Interactive dashboards and governance controls empowered leadership with the insights needed to make informed strategic decisions.

1

Discovery & planning

Week 1-2

Defined portfolio management requirements, governance standards, resource planning processes, and implementation roadmap.

2

Configuration & Implementation

Weeks 3-7

Configured ServiceNow PPM modules, established project governance workflows, implemented financial tracking, and completed system validation. • Project Portfolio Management • Resource Management • Financial Tracking • QA

3

Deployment & Adoption

Weeks 8-10

Rolled out the PPM platform, delivered user training, completed documentation, and provided post-go-live support. • Go-Live • Training • Documentation • Hypercare

Technology Stack

Technology

Technologies used to deliver enterprise-wide project portfolio management.

S

ServiceNow PPM

Project and portfolio management

D

Demand Management

Project intake and prioritisation

R

Resource Management

Capacity planning and allocation

F

Financial Management

Budget tracking and forecasting

R

Reporting & Dashboards

Project performance insights

G

Governance

Portfolio oversight and compliance

Client Testimonial
TechBubble delivered a unified project portfolio management solution that improved governance, increased project visibility, and enabled better strategic planning across our organisation.
Program Manager
Endeavour Energy

Our Practice Areas

Deep Expertise Across 5 Platform
Practices

We've built a culture where talented people do the best work of their careers — and have fun doing it.

ServiceNow

Cross-functional teams working across geographies, sharing knowledge and lifting each other up.

Salesforce

Comprehensive implementation across Sales, Service, Marketing, Commerce, Health & Education Cloud — plus Omnistudio and Vlocity.

Microsoft

Azure, Microsoft 365, Power Platform, and Dynamics — cloud migration, integration, automation, and enterprise governance.

SharePoint

SharePoint Online, Server & Power Platform integrations — collaboration, document management, and workflow automation.

Custom & AI Apps

Java, D365, React, Mobile (iOS/Android), AI/ML, Python — custom solutions built to your exact requirements.

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