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PayPal – Salesforce QA Automation & Quality Assurance

TechBubble partnered with PayPal to strengthen the quality and reliability of its Salesforce platform through automated testing and comprehensive quality assurance. The engagement introduced Provar Test Automation, streamlined regression testing, and improved release confidence by validating business-critical processes, workflows, and integrations.

35k+
PLATFORM USERS
90%
AUTOMATED REGRESSION TESTING
SALESFORCE QA
PROVAR TEST AUTOMATION
Background

Salesforce QA Automation & Quality Assurance

The project focused on improving the quality, stability, and reliability of PayPal's Salesforce platform through a structured quality assurance framework. TechBubble implemented Provar Test Automation to automate functional and regression testing across Salesforce applications, ensuring that business processes, workflows, and integrations were thoroughly validated before each release. The solution reduced manual testing effort while improving release quality and deployment confidence.

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The Challenge

Accelerating Salesforce Release Quality

As Salesforce enhancements and releases became more frequent, manual testing created bottlenecks that impacted release timelines and increased the risk of production defects. The organisation required an automated testing strategy capable of supporting rapid and reliable software delivery.

35,000+
Platform users
Provar
Test Automation
Critical
Release quality
01

Time-Intensive Manual Testing

Regression testing relied heavily on manual execution, extending release cycles and increasing testing effort.

02

Risk of Production Defects

Limited automated validation increased the likelihood of defects reaching production environments.

03

Inconsistent Test Coverage

Critical business processes, workflows, and integrations required broader and more consistent regression testing.

04

Reduced Deployment Confidence

Without comprehensive automation, each Salesforce release carried increased operational risk and uncertainty.

Our Solution

Salesforce Test Automation Framework

TechBubble implemented an enterprise-grade Salesforce QA framework using Provar Test Automation to automate regression and functional testing across the Salesforce ecosystem. Automated test suites validated business processes, workflows, user journeys, and integrations before deployment, enabling faster release cycles and improved software quality. The framework established a repeatable testing approach that increased platform stability while reducing manual effort.

1

Test Strategy & Planning

Week 1-2

Reviewed Salesforce functionality, identified critical business scenarios, and designed the enterprise test automation strategy.

Test PlanningBusiness Analysis
2

Automation Development

Weeks 3-7

Developed Provar automated test suites, executed functional and regression testing, and validated Salesforce integrations.

ProvarRegression TestingFunctional Testing
3

Release Validation & Continuous Improvement

Weeks 8-10

Executed automated regression testing for production releases, refined test suites, and established ongoing quality assurance practices.

Release ValidationTest Optimisation
Technology Stack

Technology

Technologies and testing capabilities implemented to strengthen Salesforce quality assurance.

S

Salesforce Platform

Enterprise CRM platform

P

Provar Test Automation

Automated functional and regression testing

Q

Quality Assurance

End-to-end testing framework

R

Regression Testing

Release validation

I

Integration Testing

Cross-platform verification

R

Release Management

Deployment quality assurance

Client Testimonial
TechBubble helped us modernise our Salesforce testing approach through automation and structured quality assurance. Their expertise significantly improved release confidence, reduced manual effort, and enabled faster, more reliable deployments.
QA Delivery Manager
PayPal

Our Practice Areas

Deep Expertise Across 5 Platform
Practices

We've built a culture where talented people do the best work of their careers — and have fun doing it.

ServiceNow

Cross-functional teams working across geographies, sharing knowledge and lifting each other up.

Salesforce

Comprehensive implementation across Sales, Service, Marketing, Commerce, Health & Education Cloud — plus Omnistudio and Vlocity.

Microsoft

Azure, Microsoft 365, Power Platform, and Dynamics — cloud migration, integration, automation, and enterprise governance.

SharePoint

SharePoint Online, Server & Power Platform integrations — collaboration, document management, and workflow automation.

Custom & AI Apps

Java, D365, React, Mobile (iOS/Android), AI/ML, Python — custom solutions built to your exact requirements.

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