Intertek — Salesforce Online Teaching Allocation Portal
Learn how TechBubble implemented a teaching allocation platform for Intertek to enable business users to efficiently manage instructor assignments, resource availability, scheduling, and allocation workflows through a centralised and user-friendly interface. The solution improved operational visibility, reduced manual administration effort, enhanced allocation accuracy, and supported scalable resource planning across multiple teaching programs and business units.
Context
The client needed a delivery partner that could combine platform depth with pragmatic execution — aligning stakeholders, de-risking delivery, and producing measurable outcomes.
The challenge
Complex requirements, compressed timelines, and the need for quality without compromising velocity.
Fragmented processes
Manual workflows and inconsistent tooling slowed teams down.
Integration risk
Systems needed to connect reliably without creating operational blind spots.
Skills gap
Specialist expertise was required to accelerate delivery safely.
Governance
Leaders needed transparency, reporting, and predictable milestones.
Our approach
TechBubble structured the engagement around clear outcomes, weekly governance, and incremental releases — reducing risk while maintaining momentum.
Discovery & alignment
Week 1Confirmed scope, success metrics, architecture guardrails, and delivery plan.
Build & integrate
Weeks 2-6Implemented capabilities with continuous testing and stakeholder checkpoints.
Stabilise & enable
Weeks 7-8Hypercare, documentation, training, and handover to internal teams.
Technology
Platforms and patterns chosen for long-term maintainability.
Core platform
Primary delivery surface
Integration
APIs and automation
Data
Reporting and insights
Identity & access
Secure access patterns
Quality
Testing and release discipline
Operations
Runbooks and monitoring
“TechBubble brought clarity, pace, and strong communication throughout the engagement.”
Our Practice Areas
Deep Expertise Across 5 Platform
Practices
We've built a culture where talented people do the best work of their careers — and have fun doing it.
ServiceNow
Cross-functional teams working across geographies, sharing knowledge and lifting each other up.
Salesforce
Comprehensive implementation across Sales, Service, Marketing, Commerce, Health & Education Cloud — plus Omnistudio and Vlocity.
MuleSoft
Expert API-led integration services covering Anypoint Platform, API management, cloud-based solutions, and B2B integrations.
SharePoint
SharePoint Online, Server & Power Platform integrations — collaboration, document management, and workflow automation.
Custom & AI Apps
Java, D365, React, Mobile (iOS/Android), AI/ML, Python — custom solutions built to your exact requirements.
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